Val d'Isere Concierge

A Val d’Isere Location holiday is an amazing chalet, in a great location, but we think it is about so much more than that. We provide a dedicated concierge service to personalise your holiday, and ensure you get the most out of your stay in Val d’Isere. The team have over 10 years of experience looking after guests in Val d’Isere, and know the very best Val d’Isere has to offer. If there is anything you need organised or any questions you would like answered this service is at your disposal before, during and after your stay.

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We Make Your Stay Special

Housekeeping

At Val d’Isere Location we pride ourselves on providing a superior housekeeping service as part of our experience. It’s important to us that your valuable holiday time be spent skiing and relaxing and not cleaning or making beds. Our full-time cleaning staff take pride in looking after all our properties to a high standard. All our properties are provided with quality towels and stocked with Molton Brown toiletries.

We provide a standard starter pack in all of all properties consisting of the following:

Two tea towels
Dishwasher tablets
Washing up liquid
Sponge
Dish cloth
Kitchen roll
Two toilet rolls per bathroom
Tissue packs
Salt, pepper, oil
Basic tea/coffee

 

Food & Dining

Although primarily providing self-catered accommodation our concierge team can help arrange any catering requirement you may have. From breakfast-only to the fully-catered service we have fully-trained private chefs on hand who will make sure you have the highest quality food and wine in your chalet. We can also recommend the best restaurants in Val d’Isere and are able to book tables prior to arrival. The pre-arrival shopping service also proves very popular with guests.

Transport

Our team are on hand to make your trip to and from Val d’Isere as easy and stress-free as possible. We work with a number of local partner transfer companies and are able to arrange airport transfers, local taxis or inter-resort transfers. We also have contacts for helicopter transfers from the major airports to Val d’Isere, as well as private chauffeur-driven cars.

Ski Passes, Ski Lessons and Ski Rentals

Our pre-booked lift pass service saves our clients the time and stress of having to queue at the lift pass office, the passes will be ready in the property on arrival. When it comes to booking ski lessons our team has personal contacts with the majority of both the English and French ski schools in Val d’Isere, so we can recommend the ideal ski school for whatever your level, whether it’s on-piste, off-piste, ski or snowboard. For ski & snowboard rentals we have a long-standing partnership with Snowberry, one of the leading ski & snowboard rental shops in Val d’Isere.

Bespoke Requests

If there is any other way in which the team can help make your holiday special please don’t hesitate to ask. Whether it is arranging a special birthday cake, a one-off private chef, heli-skiing, a massage or other non-skiing activities, nothing is too big or small. We are always happy to help.

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“Excellent accommodation. Would certainly be happy to return.”

Chris Wrenn | La Canadienne 32

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“We have thoroughly enjoyed our stay here. The location of the apartment is great, the restaurants chosen by John/Jamie have been wonderful and we have appreciated the quality of the towels, linen and toiletries provided. I would not hesitate to recommend you to our friends.”

Helen Casebourne | L’Aquila 23

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“I have been coming to Val d’Isere for 20 years, of which the past 10 have been with Kelly Hitcham. I have positively no desire to change anything in my future holidays”

 

Peter Villax | Squaw Valley 3 Bedroom

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“Brilliant, world class service from a world class location. We loved the incredible well appointed apartment and in particular the kitchen. Jamie and John were excellent hosts, we will definitely be back.”

Kim Connelly | La Canadienne 32

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“Great apartment, we will definitely be coming back.”

Sarah Holland | La Canadienne 32

Create Your Stay

The Val d’isere Location team are always on hand to create your perfect holiday, from providing ideas, advice and contacts through to facilitating a bespoke holiday itinerary. We use all our experience and knowledge, as well as that of our partners, to provide a truly local feel to every aspect of your holiday. We have what you need to make truly wonderful memories.

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